[Resolved] Kotak Securities — demat account charge waiver | |
Sir, I open a demat account with you for best services and investment plan . your services are very poor because after opening Demat account any person not any call and any person not given response for operating DEMAT account then I was withdraw of my deposit amount after deduct your demat charges and i just regularly pay your monthly charge and remaining balance in my demat account more then Rs.1000 and not a buy and sell any stock. after then your executive call to me for buy two share of tata motors and say some amount available in your Demat . then i just given approval for buy this stock. but you charge some treansation and interest charge but you not contact to me . Myself visit in branch two time and contact to Mr Laxmen and Mr Ankur gupta his say please given your pan no and dob then given all explanation but both person not any call to me for regarding my DEMAT account and i just given approval for debit any amount from my saving account but you do not debited this amount and reguler you charge interest and any other unnecessary charge. so I am not satisfied with you and humble request to please sell my both unit of stock and waver this charge and my demat account close because I not visit to your office in COVID-19 and Lockdown If you required any formalities then i complete with stay home thanks yours Jitendra Kumar Sharma Mobile No [protected] CRN NO 24413030 saving account no [protected] Was this information helpful? | |
Aug 10, 2021 Complaint marked as Resolved Kotak Securities customer support has been notified about the posted complaint. Verified Support May 02, 2020 Kotak Securities Customer Care's response Hi Jeetu, Based on the details provided, your query has been forwarded to the concerned team who will get in touch with you regarding this. Please note, COVID-19 pandemic is characterized by people to people spread. We have limited number of staff working at our customer contact center. Consequently, you may face some delays in receiving responses to your queries. Please bear with us for the inconvenience. Alternatively, you may write us at service.[protected]@kotak.com for any assistance.
Verified Support May 05, 2020 Kotak Securities Customer Care's response Dear Customer, We truly regret the inconvenience caused. Please note that your details are not traceable to us. We request you to write us with some more details of your account at service.[protected]@kotak.com as follows to investigate further: Client Code - PAN Number - Registered email ID/contact number- DP account number - We look forward to your kind co-operation in this regards. Regards, Kotak Securities Customer Care | |
Add a Comment | |
62%
Complaints
384
Pending
0
Resolved
227
+91 6652 9191
+91 6621 6666
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
View all Kotak Securities contact information
Post your Comment