[Resolved]  Kotak Securities — fraud, unethical conduct

Address:Vadodara, Gujarat, 390022

From ~15 days kotak employee mr. Vishal is calling me from no.[protected]. He informed me that he is manager for my account.
He continuously pressurizing me for investment in f&o.
I repetitively told him that i do not have any background on f&o so i am not interested to invest but he was calling me almost daily.
I informed him that i will sit with him & understand the basics about f&o and then i can think of any investment.
He told that he is getting guidance from kotak & based on that he is suggesting. I was declining everyday.
On 14th march - he called me again & pressurized for the f&o. I again told him that i do not know anything about f&o. He called me about 5 to 10 times on that day. He told that the investment is of 6000 rs. Only & brokerage is also 20 paise for me. As he was calling repeatedly so i agreed for 6000 rs. But when i saw the bill on friday. It was of 20000 rs.
When i checked the bills the transaction was not for 6000rs. & the brokerage was not charged as per 20 paisa. It's a fraud done by kotak employee
I called him on friday morning 9.00 a. M. On[protected] for explanation. He told that he will call back after checking the bills. I asked him to connect me with his boss which he told he will call back & connect me with the boos which he didn't.
We thought he may connect us after working hrs. So we called him at 4.30. He told that he & his boss is checking the bills and will call us. I havn't received any call from last 4 days.

I also noticed that he had done banknifty & hdfc bank intraday orders also in my account which he cancelled afterward. These actions are also done without my permission.
Was this information helpful?
No (0)
Yes (0)
Apr 24, 2020
Complaint marked as Resolved 
Kotak Securities customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2019
Kotak Securities Customer Care's response
Hi Nitesh, We are sorry to hear about your experience. Request you to share your contact details and client code so that our team will connect with you to address your concerns on immediate basis.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Securities
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    384
    Pending
    0
    Resolved
    227
    Kotak Securities Phone
    +91 6652 9191
    +91 6621 6666
    Kotak Securities Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Securities contact information