[Resolved]  Kotak Securities — No. 1 Cheater Stock Broker Kotak (Cheater Champion) Securities

Address:Mumbai City, Maharashtra

Old Complaint Hi, My Broker Kotak Securities has fooled me suffer a very huge loss due to the untrained staff that they have in their office on the 29th-30th September 2008, I was trading on ICICI script at NSE and BSE and before the end of day on the 29th, i called up my broker on his contact no.30305757 and requested one of the customer trading officers to square my position on ICICI script at NSE and BSE. At NSE I had to sell 40 shares and BSE 35 to square my position for that days trade. But the customer care officer did some disastrous calculations and made me buy another 50 shares ( ORDER NO:[protected]) at NSE which meant i had 90 more shares and I was not squared off for the intra day and at BSE I had to sell 35 shares to square myself off for the intra day but the customer care officer sold 125 shares (ORDER No:[protected]) which meant 90 more shares were sold because of the error of the customer care executive. Even on the 30th i wanted to square off my position both at NSE and BSE on ICICI script but the same mistake was committed by them. At NSE 40 Shares should have been sold more over here to square off and at BSE 70 shares should have been sold to square off my position for that dat. This error from my broker has costed me tremendously and made me suffer huge losses and they are not co-operating with me for the same and I would like serious action to be taken aganist them and even one of their agents Mohammed who was negotiating a deal with me to recover the losses was very harsh to me and serious investigation should be carried by SEBI and other bodies directly and indirectly associated to the Stock market and also a proper explanation should be received from the Broker regarding the training of the trading care executives. I am waiting since more than 15 days with my complain and even when I call my broker regarding the issue they are just trying to delay it and I had to waste a whole week trying to understand that what wrong calculations I made as in spite of squaring my self on both the days, there was auction held on some of my shares which I am unaware of. The contract nos are listed below and would like very serious investigation in it. Only ICICI script Digitally Signed Contract Note 47547153 BSE 29 September Digitally Signed Contract Note 47567123 NSE 29 September Digitally Signed Contract Note 47605413 NSE 30 September Digitally Signed Contract Note 47586823 BSE 30 September. Please provide me justice as I am being harrased by my broker. Thanks and Regards, MANMEET BHAMRA (contact no [protected]) NEW COMPLAINT Besides the tremendous losses and mental harrasment now if I am to close my trading account which I have tried to do so since the losses they made me suffer, they ask me for money to close my account and are not giving me the minimum amount which I had kept in my account to keep it active and started placing the requests since 2008.
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Complaint marked as Resolved 
Verified Support
Dec 05, 2013
Kotak Securities Customer Care's response
Dear Mr. Bhamra,

Thanks for providing your contact details, we would appreciate if you could share you client ID with us at ks.[protected]@kotak.com. Please be assured that we will look into the matter and address your concern at the earliest.

Regards,
Team Kotak Securities
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