[Resolved] Kotak Securities — Unethical behaviour and providing false information. | |||||
Hi My name is praveen punia and I just opened an account with kotak securities for trading. I spoke to a representative from kotak securities (Hauz Khas Branch) & got some information related to open an demat account . He came to my place and asked me for 50 k cheque that I gave him to open the account . He opened the account but giving me wrong information about account (Offline -online & how much they will charge the amount as brokage.). After some time he stopped responding my calls . So I personally visited the Branch and tried to get right information. Now again I need a online USER ID AND PASSWORD to login in trading account . Kotak securities dint provide me that password . After one month they couriered me password through BLUE DART, I dint get the courier from them because the address was incomplete. I called kotak securities 4 to 5 times to get my courier from BLUE DART and no one was responding . Please help me out from this issue because I am getting loss in share market because of the ONLINE PASSWORD. I need to login from online to activate my account The representative from kotak security was ANKIT VERMA from Hauz Khas Branch. Please help me and I will be very thankful . Regards Praveen Punia [protected] Was this information helpful? | |||||
Complaint marked as Resolved
Kotak Securities customer support has been notified about the posted complaint. Verified Support Oct 29, 2015 Kotak Securities Customer Care's response Hi Praveen, We regret the inconvenience caused. Please be assured that we will look into the matter and address your concerns at the earliest. Regards, Team Kotak Securities Verified Support Nov 02, 2015 Kotak Securities Customer Care's response Hi Praveen, We are unable to get through your number. Please share your alternate contact number at ks.[protected]@kotak.com for us to get in touch with you soon. Regards, Team Kotak Securities | |||||
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