Kuber Logistics Movers & Packers — Misplaced items while shifting households

Address:	Address : No. 679, Behind Hero Honda Show Room, Rajivgandhi Nagar, Sector 7th, HSR Layout, City : Bangalore Pincode : 560068
Website:	kuberpackers.com

As well self-explanatory is below chain email that, I am not getting any response from your guys. Hence this is the final and last email to you for taking necessary action on my households. Below are some details, which have never taken any action from your end. I have miscommunicated 20 times and cheated as well.
Here, I am writing a final email later to you guys, it can be resolved this issue. Hereafter will raise an RTI and Consumer case with FIR regarding such fraud and cheating company.

I have booked my household for the 26th of Nov 2020. Kuber Logistics people came and collect all household (Details are enclosed with this email) from my Mumbai House No. 504, 2nd Floor Amazona G CASA RIO, Plava City Dombivali Mumbai to Village & Post Sumerpur, District Unnao Uttar Pradesh.
I was informed by the Collecting Supervisor of Kuber Logistics that, Households can be reached by next to 6 days i.e. 3rd of Dec 2020. Which was never happened. Regarding that, I have done multiple follow-ups with Mumbai's Kuber team Mr. Sharma [protected] / [protected], who has in charge of Mumbai as told to me by Mr. Radhe Pareek (Head of Kuber Logistics Bangalore).
After not getting a proper response from the Mumbai representative, I have been contacted to Bangalore office Ms. Vijaya[protected], As expected she has also started to ignoring my call and again providing Radhe Pareek and stating that he is the Owner of this company you may please contact with this person, Meanwhile, this much follow-up has taken 10 days from household pickup from Mumbai.
After 10 days, I have got an update from Mr. Sharma Mumbai Kuber team that, your household still in Mumbai store only and can be moved after full payment. Which has not mentioned during the booking time. As mentioned, I have paid an 80% payment of the total bill amount (Enclosed payment details ). After done 80% payment 6th of Dec 2020. Mr. Sharma Mumbai team has mentioned that your household will be delivered in the next 3 days. I thought, finally will get household 9th of Dec 2020. Hence, I have called the Mumbai team again to check the status of my household reaching status. I continued taking follow-ups from Mumbai Team in call and WhatsApp but there is no response and proper update about the households.
After 15days, came to know that, Truck has reached Indore and in the next two days the household will be reached to my Hometown. But again, a false commitment by the Kuber team. I have again tried to contact Ms. Vijaya Bangalore to get some help. This time she has mentioned that the Mumbai team is not responding, she advised and given contact no that, you should be contacted to Mr. Radhee Pareek.
I have called Radhee Pareek and got an unresponsive response from him, he has mentioned that he will approach with Mumbai team to get this resolved. Which is never happened during the follow-up already 20days being completed and still, I am struggling to get details of my Households
After 22days Mumbai team, started to mentioned tomorrow morning and tomorrow evening and still almost one month about to complete and I am not sure where are my households.
For the last 3 days, getting an update that today/tomorrow/day after tomorrow things will be reached but not happening at all. I have given a Driver Contact no. [protected], that driver guy never picked up my contact number. So, for an entire month, I was cheated and misused by Kuber Logistic.
Further again follow-up, I have got Truck Owner details and asked to me contact with them, I am not sure why should I call them and loos my timing. However, I have contacted with Driver Owner Mr. Yadav [protected]. Mr. Yadav has mentioned again a new story that, Truck is still in MP and might be reached by tomorrow and still not sure.
Mumbai team has mentioned to me 5 days back that the Truck has already reached UP Kanpur, which is near to my hometown again with the wrong information. How many times, I have been told falls information.
My family has received households after a month. During unloading time driver and your team has denied unloading from the Truck, which was included in my bill. I have hired outside labor and they charged me 2200 for the entire unloading and shifting.

While households were unloading from the truck, your driver has mentioned that GAS Cylinder is not available in load. We have asked 5 times your driver to provide the same but the was mentioned that Cylinder was not there while he has got the material in Mumbai.

After a long discussion with the Driver and Mumbai team, Mr. Sharma has mentioned that He will send GAS Cylinder from another source. I am waiting for the details.

Also, we have checked and found that few items are broken like Table, Chair, Sofa Cum Bed, and temple. Please provide me an insurance copy which was included with the bill. I have paid the total bill cost without asking any question. Now they are not reverting anything about my missed items and not providing details. I highlight advised to all you guys please please do not book anything with such fraud company. They will take full money before delivery and you will get 100% items lost guaranty.
They are mentioned Bangalore as a head office but all fake. Bangalore office, some like Radhe Pareek actually he is from Rajasthan but will try to feel you from Bangalore and he has mentioned that Kuber is not doing any business with Mumbai Kuber and they are running own business but payment gateway will remain same. you will get multiple calls for payment. 100 times, I am mentioning that please do not book a single spoon with this fake company. if you are taking care a little bit about your stuff.