Kurl-On — Kurlo bond mattress sagging.

Address:

Shiv Shakti Handloom K-40, Rajapuri, Opp sector -4 Dwarka, New Delhi

Product description: kurlo bond mattress (35x72)
Quantity: 2
Date of purchase: 8/11/2019
Invoice num: 1146
Warranty: 7 years
We bought the kurlo mattress 6 months ago and in few months saw some sagging visible in both the mattresses. It also lead to our soar back in the morning. Me and wife are both 60 years over it hard for us to keep doing the mattresses upside down to distribute the weight evenly. We have bought kurlo mattress before and our previous mattresses have never had such issue before. Also the coil in the mattress is hard enough that we can still feel the coil even after the sheet is on therefore we would like our mattresses replaced as we are not happy with our buy this time.
We tried to upload photos however there seems to be an issue with your website and even with 0.25mp of quality it says the image is too large. Please send us your email address to send photos of the mattress along with required documentation. Send email on [protected]@gmail.com