[Resolved] Kutchina / Bajoria Appliances — a part of kitchen broken while installing kutchina chimney | |||||
Hi Before giving final order, i have repeatedly said to seller that if you would be able to install chimney well without any breakage in modular kitchen then take order otherwise dont take & he said it is there regular work & he has promised everything will be ok. Later while installing chimney, he broken or made scratches in cabinet. It seems his machine was not working properly & that slipped from hand & several scratches made. It is good for me that i have not made payments to chimney just given token money. I have kept chimney in my custody. I have given two options to seller either repair my kitchen & take back your chimney or install chimney & i will deduct the repair expenses which would come around rs 4000 to rs 5000. Now it has been more than 10 days around but i have not got any response & salesman is not picking my phone also. I have ordered kutchina smarty dlx model for rs 20000 Dealer name is Unique water purifier pvt ltd 19, south purbachal road, kolkata :700078 Mobile no : [protected]/[protected] Kindly solve my problems Regards Vikash sharma [protected] Was this information helpful? | |||||
Dec 6, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Oct 29, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send us the details at [protected]@kutchina.com, Regards Team Kutchina Verified Support Nov 05, 2018 Kutchina / Bajoria Appliances Customer Care's response Dear Sir, As per feedback from our service co-ordinators, the issue is resolved. Kindly contact us for any further assistance or feedabck. Regards. Team Kutchina | |||||
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