[Resolved]  Kutchina / Bajoria Appliances — chimney arc

Address:

Kolkata, West Bengal

Amc no. 048319 3 years contract.
Asked for first service. The service personal ([protected]) contacts and says that we will have to provide kerosene for cleaning. Since we did not have kerosene he asked us to pay for the kerosene. Nowhere in the amc this is mentioned that we'll have to provide kerosene or pay for it for cleaning. When we went to register complaint with the customer care the representative shibram das refused to accept the complaint saying that the complaint cannot be registered and refused to provide a complaint number.