[Resolved]  Kutchina / Bajoria Appliances — Chimney model arc

Address:Kolkata, West Bengal, 700034

The chimney is not working since 4th july 2017. The complain was registered through your customer care help line and the service technician visited my residence on 5th july and detected that the circuit board is needed to be replaced. He assured me it will be done on priority to make the unit operative, but unfortunately it is still not done till now although a week is over! You people talk about signing amc.. But what confidence you are giving to your customers by delaying this type of emergency repair.. How. Am i trust you if you simply say that delay is due to non availablability of spares / circuit board!!! I am frustrated and disappointed!
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May 15, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hello !

Please accept our sincere apologies for the inconvenience caused. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina
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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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