Kutchina / Bajoria Appliances — Complaint on Kutchina regarding Chimney
P
pras_iocl
from Guwahati, Assam
Address:
Kolkata
I have purchased an auto clean chimney with i-clean technology model - AMAZE 75. The chimney has been installed by authorised service personal. The Sr. No. of product mentioned in warranty card (warranty card provided at a later date as same was not available in the package) is different from that marked in the chimney. I have sent several mails to customer service and talked several times but till date they have not taken any action in this regard. Further since installation more than one month has elapsed and not a single time auto clean has happened. In this regard also I have sent mail to customer care no. but I have not received any response. It clearly indicates that they are least bothered after a product is sold.
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Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2020
Kutchina / Bajoria Appliances Customer Care's response Dear Sir, We regret for the inconvenience. Kindly share your contact details. we would connect you and look into the issue on priority. Thank you, Regards, Team Kutchina
Oct 28, 2020
Updated by pras_iocl Contact details: Prasanta Tarafdar
M- [protected]
Siliguri
Hope my issues will be taken up for resolving at the earliest.
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