[Resolved]  Kutchina / Bajoria Appliances — defective product

Address:	Dehradun, Uttarakhand, 492001
Website:	www.kutchina.com

The product purchased on 3rd oct 2018 flashy dlx cooktop from naresh trading, raipur c. G it is defective from the day one which was complained on 4th oct itself... To customer care tollfree and to the retailer of the product.. On 6th oct they sent lokesh for repairing the product he replaced the lighter and went back.. Then also problem persist of flickring in 3 burners.. Again some other senior technician came from service centre and told their is fault, i asked them to replace the cooktop with new one it was twice replaced from esha marketing raipur, but still the product is damaged and in not functioning properly.. Which was conveyed to mr. G. L. Sahu many times and to owner of esha marketing.. I asked them for refund of money... They said it can only be done from where you have purchased... All the matter was conveyed to the owner mr. Hemat goel... Now i have decided to return the product and get the refund for the same... Now he is not refunding money and saying that he will deduct 18% gst for the product this is just not correct, i feel cheated and highly disappointed from both the side company as well as from from seller... I want my money back... Will never recommend any one to purchase your product... I was genuine customer of kutchina and was using your chimney from last 10yrs and cooktop from 5 yrs... But this time i feel cheated... Kindly pay attention towards the issue... Regards, namrata chitlangia verma
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