[Resolved]  Kutchina / Bajoria Appliances — for installation of chimney

Address:Kolkata, Bokaro, Jharkhand, 827013

I was purchase one chimani from shop bomay variety bokaro steel city sector 4 city centre state j harkhand on 17 th feb 2019. After purchase with in after 10 days i have lodged inquiry for installation of chimani. And i was confirmed full adress to customer care. And my case number was [protected]. Customer care representative confirmed to me enginer will get in touch shortly. But no any engineer has came in my location and i have received one message from kutchina your case has been closed dated 26.03 2019. When i read this message i was shocked and again i call from customer care and again this dept give the new complain number which is [protected] on 26th march 2019 and asked me engineer will come 28th march 2019. But till date no any engineer came my residence for above purpose. Kutchina company service is very poor and i advice to company service to be improve in present market competition. My contact number is [protected]
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May 11, 2019
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
Kutchina / Bajoria Appliances Customer Care's response
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. As per telephonic discussion with you today,[protected], our technician would visit you for the installation on[protected], after 4 pm, as per your convenience. Kindly contact us for any further feedback/assistance.

Regards
Team Kutchina
Verified Support
Apr 08, 2019
Kutchina / Bajoria Appliances Customer Care's response
Dear Sir,

Your complaint was attended by our technician ad closed. Kindly contact us for any further feedback/assistance.

Regards
Team Kutchina
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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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