[Resolved]  Kutchina / Bajoria Appliances — Free servicing not provided

Address:Kamrup Metropolitan, Assam, 781009

I purchased a Kutchina ARC chimney in the year end of 2015. While purchasing the product I was being told that 3 servicing will be provided free of cost. However, the free servicings were not free provided at all except the 1st servicing and that too with great difficulty.
This is how we people are being fooled to purchase the product but without after sales service.
Was this information helpful?
No (0)
Yes (0)
Jun 26, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina
Complaint comments 

Comments

I am somnath biswas pH. [protected] complaint regarding cleaning of my chimney. The man which you have sent does not know how to clean and simply cleaned the chimney cover with hard scrubber and put scratch. Now tell me who will replace the cover.

Kutchina / Bajoria Appliances Customer Care's response, May 21, 2018
Verified Support
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to allow us to have a check and do the needful.

Regards,
Team Kutchina

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kutchina / Bajoria Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    592
    Pending
    23
    Resolved
    530
    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
    View all Kutchina / Bajoria Appliances contact information