[Resolved] Kutchina / Bajoria Appliances — kutchina chimney, model - scott | |||
Please note that i had purchased kutchina chimney, model - scott, on 22/02/17 at my residence in kolkata. Machine code no. C[protected]. Further, i had done an amc with lokenath kitchen solutions on 04/03/18 for service. It may be noted that the response of personnel of lokenath kitchen solutions has always been very poor and they have always delayed sending their mechanic for the service.in addition to that the quality of personnel for service has been poor. This time service was booked vide docket no 03091025, dated 03/09/18 under the amc. However, till date nobody has turned up for the service nor picking up the phone. Inspite of trying to contact them for around a month i am unable to contact them. In view of the above, you are kindly requested to take up the issue with concerned personnel and see that the service is done by qualified personnel at the earliest. Was this information helpful? | |||
Sep 23, 2018 Complaint marked as Resolved Service person will be sent. Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected]. Regards Team Kutchina | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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