[Resolved]  Kutchina / Bajoria Appliances — Motor not delivered

Address:Kolkata, West Bengal, 700153
Website:www.kutchina.com

Product code : Kutchina Smartees SS.
Purchased from Lokenath Kitchen Solution, Baghajatin dated:15/06/2015.
Came for servicing.Took the motor away from my house on 07/09/2016 for replacing but still now they haven;t replaced back the motor.Your servicing is too poor. It doesn't define the brand you are.

Complained by : SWAPAN KUMAR PAUL
147, Kishori Nivas, Ramkrishnanagar, lashkarpur
Mob: [protected]
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Jun 25, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
May 23, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to give us some time to have a check and do the needful.

Regards,
Team Kutchina
Complaint comments 

Comments

I have purchased one smartech Kutchina chimney from local Kutchina Showroom at Jorhat about a month back. Oil dripping from the machine and need servicing by technician. The management responsible for the job was reported consecutively for three days but no body turned up yet.
Kutchina / Bajoria Appliances Customer Care's response, May 23, 2018
Verified Support
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina

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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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