[Resolved]  Kutchina / Bajoria Appliances — order issue

Address:700055

I have bought a kitchen chimney but the chimney is not at all working. The oil collector portion is empty. All over the kitchen oil is spreading. No vapour is going inside the chimney. I have called the sales person several times but he haven't responded my call. The sales person is just telling that is whatsapp that he will come tomorrow but he is not coming at all. The chimney showroom is in mrinalini. Please solve my problem as soon as possible.
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Nov 13, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected].

Regards
Team Kutchina
Complaint comments 

Comments

I am using Fieona chimney since 2016, recently it stop working. Only their led lights are working.

When I try to consult on your customer service number [protected], it was switched off.

Kutchina / Bajoria Appliances Customer Care's response, Nov 5, 2018
Verified Support
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.

Regards
Team Kutchina

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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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