[Resolved]  Kutchina / Bajoria Appliances — service never done on time

Address:Kolkata, West Bengal, 700028

Now i realized i made a big mistake buying a kutchina chimney on top of that i took a amc and if i call customer care for service they always say that our representative will be reaching you with in a couple of days but today is day 15th but they never showed up even the customer care told me that my complaint number will be send to my registered mobile number but still now i never got any kind of sms of complaint number on my mobile yet, i am fed up of calling them but same answer every time our representative wiil be coming in couple of days, so what is the use of paying money for amc?
Was this information helpful?
No (0)
Yes (0)
Jun 4, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful. Meanwhile you can also call our customer support number[protected] to get quicker response.

Regards,
Team Kutchina
May 16, 2018
Updated by suvo73
Thanks for your response my issue is solved now, but it took long so please be more prompt and professional .
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kutchina / Bajoria Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    592
    Pending
    23
    Resolved
    530
    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
    View all Kutchina / Bajoria Appliances contact information