[Resolved] Kutchina / Bajoria Appliances — service not attended for kutchina vogue chimney | |||||
I am a user of kutchina vogue chimney. One sri sudip singha visited my house with a identity card of kutchina and approached to have amc of the chimney. Accordingly i agreed for amc from[protected] @ rs.1000/- and 1st servicing done on the same day. It is a matter of regret that 2nd servicing is due on[protected] but inspite of repeated call over telephone he did not attend for servicing. Every time he assured to attend but did not attend. Such type of negativity of a authorised service provider will also invite negetive impression of consumer of kuthcina. Now i shall think twice for any kutchina product. If the matter is not resolved either by providing service or refunding the money i have no other alternative but to complain in the consumer forum. Contact no of sri sudip singha: [protected]/[protected]/[protected] Was this information helpful? | |||||
May 3, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Apr 02, 2018 Kutchina / Bajoria Appliances Customer Care's response Hello! Thank you for writing about us. We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful. Regards, Team Kutchina | |||||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
Please resolve this ASAP..
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina