[Resolved] Kutchina / Bajoria Appliances — service refused in spite of having amc

Suparna Bhattacharyya

from Bhubaneshwar, Odisha

Address:

700106

I have an amc with kutchina chimney. My name, address and phone number are registered with kutchina. I called them for my annual service but the technician who came refused service on the grounds that we could not find the amc document.in this digital age it is not expected that i should keep a paper ready. The fact that i have an amc with kutchina chimney must be there in the company's records since my name and other details are in the company's records. So i find it objectionable that i was denied service in spite of having an amc.
Seeta bhattacharyya
Hb 327/6, salt lake,
Kolkata 700106
Mobile: [protected]

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May 3, 2018

Complaint marked as Resolved

Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2018

Kutchina / Bajoria Appliances Customer Care's response Hello Ms. Suparna!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina