[Resolved]  Kutchina / Bajoria Appliances — third class service

Address:781122

My name is deep mani das. My phone no is [protected]. I have purchase a watter purifier ro on 01/09/2017. As per service guideline there are three free service. My first service was at 4th month. So i called service centre. But till date no response from your side. I called for service more than 10times. So if your company doesnt able to provide service then why you people make us fool. Hopeless service.
No where i called for service is[protected]/[protected]
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May 3, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Mar 20, 2018
Updated by Deepmani Das
Allready i submit a complaint. But today one sms came that your problem is successfully solved. I am shocked how is this possible. Not a singile call come form their side. It seems they make us fool. Want your kind attentation towards my service issue.
Verified Support
Mar 26, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hello Deepmani!

Please accept our sincere apologies for the inconvenience caused. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina
Complaint comments 

Comments

Do this company bother about the customers at all? I have requested for providing service on 15/03/18 .No one cared even to contact. What is the use o[censored]ndergoing AMC?
Kutchina / Bajoria Appliances Customer Care's response, Jun 26, 2018
Verified Support
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.

Regards
Team Kutchina

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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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