[Resolved] Kutchina / Bajoria Appliances — titan chimney | |||
The light off chimney bursted on 25th november 2018 and became fuse. It was bought by me on 03.12.2017. I complained on 27.11.2018 to local customer care by phone and she assured me that, the service will be provided within day 1 or 2. But still no mechanic either attend to repair or no response from that side. Where as my 1 year warranty will end on 03.12.2018. Will take responsibility kutchina authority seriously??? Kaushalya pattanaik. [protected] Kharagpur, w. B. Was this information helpful? | |||
Jan 9, 2019 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Dec 04, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send us the details of your purchase( invoice) at [protected]@kutchina.com, Regards Team Kutchina Verified Support Dec 05, 2018 Kutchina / Bajoria Appliances Customer Care's response Dear Sir, Thank you for your telephonic conversation with us . A docket number [protected] is registered against your compliant /service request. Our technician would contact and visit you at the earliest. Regards, Team Kutchina | |||
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