[Resolved]  Kutchina / Bajoria Appliances — Unethical behaviour

Address:452016
Website:KUTICHINA

Complaint was launched on 24.06.2016 regarding chimney not working bearing no:[protected] after that 2-3 times reminder was given on co's call center bearing no: [protected] & [protected] regarding resolving the same but no action was taken finally yesterday, representative call me up (Mr prakash pawar) mob. No:[protected] & told me that he will attend the complaint & resolve it but to my surprise he got annoyed saying that this is not a service issue, this machine is not working you should have inform earlier. You people live so far off & for your stupidity i will again have to come back & as there were only ;ladies at home, he became more aggressive & started using abusing language & when one of the family member started to call security, he absconded shouting foul words.
We want strict action against him or else we will have to take legal action against him.
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Jun 28, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina
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Kutchina Model-ASTAR not working no power
Kutchina / Bajoria Appliances Customer Care's response, May 28, 2018
Verified Support
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina

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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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