[Resolved]  Kutchina / Bajoria Appliances — Unethical behaviour of employees

Address:490009
Website:www.kutchina.com

The employees do not honor the annual maintenance contract signed with them. They take the whole money in advance and then keep the service dates pending for months altogether. Even their consumer redressal system is at a loss to help the consumers. Even after repeated reminders and warning, the company doesn't even bother to make a call to the customers for their timely appliance service. This clearly points to violation of rules as stated in the contract and is a cause of "mental harassment" to the consumer. The company is based on sheer lies and tricks people for obtaining their money.
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Jun 26, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina
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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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