[Resolved] Kutchina Chimney — after sale service of kutchina chimney stanza

Rantu Dutta

from Silchar, Assam

Address:

Kamrup Metropolitan, Assam, 781026

I was purchase a chimney on[protected] which service on oct, 18. I was book a request over telephone on[protected]. But till today i was complaint 8-9 times on toll-free no-[protected] for non servicing. Every time the receiver from toll-free call centre staff said that servicing of my chimney will be within 2-3 days. Till today no one call me for that. Therefore i am really unhappy for your service and i never purchase a kutchina product and i never refer someone for purchase a kutchina product.

Thank you
Rantu dutta
Phone no[protected]
Add-kenduguri, narengi, pin - 781026

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Dec 18, 2018

Complaint marked as Resolved

Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Kutchina / Bajoria Appliances Customer Care's response Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Wechave arready forwarded the matter to our service coordinators. Your service request would be attended at the earliest.

Regards
Team Kutchina

Verified Support

Nov 13, 2018

Kutchina / Bajoria Appliances Customer Care's response Dear Sir, Your service request was attended on[protected] as per feedback. Kindly get back to us for any further feedback or assistance.

Regards,

Team Kutchina