[Resolved]  Kutchina Kitchen Chimneys — HIGHLY POOR PRODUCTS AND NO SERVICE

Address:

Mumbai City, Maharashtra

I bought Kutchina Flora SS model(from Mumbai) anticipating we will get lifetime service as per they promised but forget about the service which is as worst as the product.The product performance was so inefficient that within 2months it did not work well at all. Its products are HIGHLY PATHETIC!!.. When the product stopped working completely, we called for their service which was RIDICULOUS!, they dint show up saying they require time to send us with a good working motor and since then we waited for a month but they kept on hanging us with their nonsense f excuses. I called up at their customer care where they dont even know how to talk to their customers and then after a week hanging, i called up at their main branch at kolkatta and spoke to Mr. Proshonjit who doesn't know how to handle their customers at all. He did not entertain our queries and slammed the phone twice which is really really insulting. My mom is an Asthma patient and since this product is not working well and their service is again ridiculous!.. she is facing alot of problems due to it and they really dont care about your problems and doesnt respond to your any phone calls. This is a fraud co. and plz NEVER BUY ANY PRODUCTS FROM THIS CO. IT IS SO INCONVIENENT, INEFFICIENT AND SHEER NONSENSE, UNTRUST-WORTHY CO. PLZ SHARE THIS WITH EVERYONE OF YOUR DEAR ONES, DO NOT BUY ANYTHING FROM THIS CO. AT ALL.