| Address: M/s Ciarr Industries Private Limited, 11/14 Deshmesh Colony, Main Rd Noorwala, Kakowal, Basti Jodhewal, Ludhiana- 141007, Punjab, India | | Website: kwabey.com |
I placed an order with Kwabey through their online shopping website. The order was successfully placed and I made the payment of ₹[AMOUNT] on [ORDER DATE].
My order details are as follows:
Order ID: [1350039]
Order Date: [9 Sept 2026]
Amount Paid: ₹[999]
Payment Method: [UPI]
dispatch time: [within 24 hours ]
Current Order Status: [PROCESSED]
However, despite the payment being successfully completed and the expected delivery date having passed, I have not received my order. I have attempted to contact Kwabey regarding the issue, but the matter has not been satisfactorily resolved.
I request the concerned authority to intervene and direct the company to either:
Deliver my order immediately within a reasonable time, OR
Provide a full refund of ₹[999] to my original payment method.
I am also requesting appropriate action regarding the inconvenience and financial loss caused due to the company's failure to fulfil the order.
I am attaching the relevant documents, including the order confirmation, payment proof, order status/tracking details, and communication with the company.
I request that this grievance be taken up with Kwabey and that the company be directed to resolve the matter at the earliest.
Complainant:
[khushwant]
Mobile:
[[protected]]
Email:
[[protected]@gmail.com]
Order ID:
[1350039] Was this information helpful? | 
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