I am raising this complaint regarding a refund issue for my purchase from Kwabey. I placed an order for T-shirts worth ₹999 (Order ID: 1302425). The order was not dispatched within the advertised 24-hour dispatch period and was subsequently cancelled by the seller.
The seller refunded the amount to my Kwabey wallet instead of the original payment method through which the payment was made. I do not want the refund in the seller's wallet and request that the ₹999 amount be refunded to my original payment source. I have already contacted Kwabey regarding this issue, but I have not received a response.
I request Razorpay to kindly look into the transaction and assist in processing the refund of ₹999 to my original payment method. Was this information helpful? | 
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