Kwabey — Kwabey Product Not Delivered Despite Payment of 999 and No Response from Customer Support

Website: kwabey.com

I placed an order for a T-shirt on the Kwabey website on 14 September 2026.

Order ID: 1359364
Amount paid: ₹999
Payment method: Credit Card
Order date: 14 September 2026
Website: Kwabey.com

I made the complete payment of ₹999 through my credit card. However, it has now been around two weeks and I have still not received my product.

I also contacted Kwabey customer support by email at [protected]@kwabey.com last week regarding my order, but I have received no response.

I request Kwabey to either:

Deliver my paid order immediately and provide a valid tracking number, or

Cancel the order and issue a full refund of ₹999 to my original credit card payment method.

I have retained the order confirmation, payment proof and email correspondence as evidence.

I request the company to resolve this matter urgently.