Kwabey — Order did not dispatch

I placed an online order for a T-shirt through the seller's website after visiting their Instagram page. The payment was made successfully online, and I received an order confirmation.

The website clearly stated that the order would be dispatched within 24 hours. However, more than 48 hours have passed and the order has still not been dispatched.

I have tried contacting the seller through all available channels, including:

* Customer care phone number (currently out of service)
* Email support
* Instagram direct messages

No response has been received from the seller through any medium.

I suspect that this may be a fraudulent transaction or a case o[censored]nfair trade practice. I request that the seller be contacted and directed to either:

1. Dispatch the ordered product immediately with valid tracking details, or
2. Provide a full refund of the amount paid.
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