[Resolved] La Opala — dinner set-silken charm

Ajoy Purwar

from Patna, Bihar

Address:

Lucknow, Uttar Pradesh, 226016

Dear sir, i purchased 2 boxes of dinner set - silken charm from big bazaar, indira nagar;lucknow on 11.04.2018. Today when i opened the sealed boxes i found one of the four bowls in pieces. Now this set is useless for me. Kindly help me out by sending one bowl at the following address.
A. K. Purwar
A-343, indira nagar
Behind lekhraj market
Lucknow-226016
[protected]
Mail:[protected]@yahoo.co.in

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May 24, 2018

Complaint marked as Resolved

La Opala customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2018

La Opala Customer Care's response Dear Sir,

Greetings from La Opala RG Ltd.!

We would like to thank you for sharing with us your experience though it is unfortunate that you were inconvenienced due to breakage of the bowl. This may have happened due to mishandling during transportation.

Kindly share with us the following details and pictures so that we can review this matter justifiably & arrange for a replacement –

1. Size of the bowl, whether serving bowl (biggest bowl), soup bowl (medium size) or veg bowl (smallest)
2. A scanned copy of the bill
3. A picture of the MRP Sticker on the box

Please send the above details and pictures to - [protected]@laopala.in

For your correspondence in regards to your complaint, please note your Complaint No. C/18-19/007

Your kind co-operation and patience will be very much appreciated.

Thanks & regards,
Resham Bhura