La Opala — Laopala quadra bluemoon received chipped items

Jan 11, 2021

La Opala Customer Care's response Dear Sir,

Greetings from La Opala RG Ltd.!

We would like to thank you for sharing your experience with us though it is unfortunate that you found damaged product in the box. We’re sorry to hear about this. We assure you that our products conform to the best quality standard and it has been our endeavor since past 3 decades to provide our esteemed customers with the very best.
However, since our products are made of glass, at times it may happen that the products get damaged due to mishandling during transportation.

Kindly share with us the following details and pictures so that we can review this matter justifiably & get back to you with an appropriate solution –

1. A few clear pictures of the broken item/s with the design clearly visible.
2. No. of pieces that have broken
3. An image of the bill
4. A picture of the top side of the box & price sticker too.
5. Your full address with contact number

Please send the above mentioned information & details to [protected]@laopala.in.

For your correspondence in regards to your complaint, please note your Complaint No. C/20-21/112

Your kind co-operation and patience will be very much appreciated.

Thanks & regards,
Resham Chandak

La Opala RG Limited
"Chitrakoot", 10th Floor
230A, A. J. C. Bose Road
Kolkata-700020, India
Tel: +91 [protected]/15/16/17
Fax:+[protected]
Website: www.laopala.in