[Resolved] MTNL Telephone And Broadband — Non functioning of phone no 28542028 and 28541450

Tvishaa

from Delhi, Delhi

Address:

Delhi

My two MTNL Telephones mentioned above are not working for about last 10 days. Complaints were registered on 9th and 10 October complaint no (1247 and 1279). I contacted area Manager whose staff was very cooperative and gave me the telephone no of SDO (Vikaspuri). SDOs telephone nos never respond except once when they told me that their Union Elections are On and they cannot help me.I don't think Union Elections should be an impediment to the working of Govt offices particularly in essential services like telephones. I have been a very senior officer in one of the central services of Govt. of India,but never heard the closure of essential services for Union Elections. I am afraid if that is the attitude of the MTNL staff,the organisation may leg behind in competing with private players causing revenue loss to Govt,which is against the conduct of public servants.

R.N.SHARMA

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Rishi Gaurav Gupta

from Gurgaon, Haryana

MTNL — Non Functioning of MTNL Phone+Broadband

My number 28561642. This connection is not working fine since two years now. The voice is too noisy. The broadband connection doesn't connects and if connects then disrupts every now and then.

Please help or suggest a contact point where I can lodge my complaint. I have talked to line man, Junior engineer in MTNL for our locality but in vain.

Please help.

Rakesh Khanna

from Lucknow, Uttar Pradesh

DETAILS ALREADY GIVEN

Viquar Shaikh

MTNL — Telephone & Broadband

Hi

I have this telephone number 28884262 in Malad, Mumbai. Since last week, there's been no internet and now since Monday the phone has also gone dead. Repeated complaints to MTNL office haven't yielded anything positive. We've been complaining on the IVR everyday and since yesterday we've the called the customer care centres three times, each time they tell us someone will come and have a look at it and still nobody turns up. Please help.

Thanks