[Resolved]  Latestone.com — amount of rs.539/- deducted from my account and order not processed, request a refund


I have ordered PTron Musicbot Mini Portable Bluetooth Speaker With TF, USB Support For All iOS Smartphones (Black) for Rs. 539/- on 23rd jan 2019, and paid the amount from Phonepe, the amount deducted from my account but the order was not placed. I have also requested amount from latestone.[protected]@hdfcbank from my phonepe account, even after 24hrs I didn't get any response positively. hence lodging a complaint. I'm attaching the screenshot of the transaction for reference. please do the needful at the earliest.
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Mar 2, 2019
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2019
LatestOne.com Customer Care's response
Hi, Please be assured, we are looking into this and would get back with an update shortly. Thanks for your patience and understanding!
Feb 02, 2019
Updated by [email protected]
no further update on reversal/refund of the amount even after sharing the transaction details

Feb 13, 2019
Updated by [email protected]
o further update on reversal/refund of the amount even after sharing the transaction details

Complaint comments 


Dear sir,
My portion Bluetooth headphones battery life is very bad
It sis going on decreasing level
Battery backup is very bad

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