[Resolved] Latestone.com — Non-delivery of item, no customer care response

Krishnak35

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh

REF: Order Id : L188853Order Date : 11/12/14Tracking:[protected] I ordered PTron Cat5e RJ45 Ethernet Lan cable: 10 m and 15 m combo from this website and paid full INR 299 for this item by credit card. By post received only the 10 m cable. Issue is not only about the order, but about their customer care. Their website http://www.latestone.com/ shows one mobile number and land line number as customer care which is always switched off. I mailed to their email id 1 month back but till date no response. How can a online company can operate without any customer call center. I feel its just a bunch of guys operating with no infrastructure, taking money online and not delivering goods. Strict inquiry must be done on these guys so they don't keep fooling people.

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Complaint marked as Resolved

Verified Support

Dec 17, 2015

LatestOne.com Customer Care's response "Hi if your complaint has been resolved kindly follow these instructions . My complaint has been resolved. What should I do now? It’s a good idea to mark this complaint as resolved. In “My Complaints” section click “Mark Complaint as Resolved”, explain what has been done and how did you managed to resolve your issue with the company and click “Submit”. Your complaint will be marked as “Resolved” and a resolution statement will be added."

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Comments

Ganesh Kini

from Mumbai, Maharashtra

Ganu

rohit lamba

Bad company

Šīmãŕ Ðęēp Şïňģh

from Pune, Maharashtra

This website doesnt fillfil the needs of customer. I got my product but it is not getting attached to my i-phone properly. After recieving the product i made a call in their company they are lacking behind with a bad communication skills. I said that i want to give this product back to you and want my refund. So they said a person will come n collect the product in 7 days and u ll be getting your refund after the product collection. I think 10 days has gone no refund is given back to me. I tried calling in their centers but no one has attended me. Now if my refund will not be given to me properly i will raise one police complaint againt this website. And if this type of fake things will be provided to the customers so i think people should prefer some other online shopping sites.

Maha1991

from Udupi, Karnataka

Hi, My order number SO1224718 dated 26.12.2015. My products are 2 iPhone 5s wallet flip covers of worth Rs 458. Full payment made online. Products are still not delivered. Every time I call no response. I am very disappointed shopping with latestone.com.
Could anyone please deliver me my order. Or kindly refund the amount been paid.

Vishal jaiswal1432

I m buy bluetooth selfi stick but blutooth is not pai in any phone i am call customer care lots but no one is pic call pls help me to change

Ssuu

100% Fraud company. Latest one.com is a extreme level of online cheaters. Please don't buy anything in
Latest one.com. This is my personal experience. Customer care people are so irresponsible people. I ordered mobile ear phone Sony brand in latest one.com. I received wrong product that too low quality product. Don't buy any product from this website. The product description mentioned in website is not at all true. Simply they put wrong description with low price. I called customer care . But they did not respond only. I wrote mail got them, they didn't resolve my issue. Beware of this online cheating company.