[Resolved]  Latestone.com — ptron boom 2 dual-driver earphones are not working

Address:110077
Website:WWw.latestone.com

Dear sir, madam

Below are the details of my order, i want to return as earphones are not working.

I have also called on tollfree as no was always busy.

Lternatively, the order will get confirmed automatically in 24hours.

Order information
Order numbersl3110746
Name:-nabaghan behera
Order date:-17/11/2018
Payment information:-
Payment method:-the payment should be on my card who is i have already used for my transaction on bill payment of ptron earphone
Amount:-466.65
Shipping information:-
Palred retail private limited
Plot-34, g/fbamnoli village,
Dwarka, sec-28, ph-2
New delhi
110077ind
Tel:
Gstin:07aajcp8811g1z9
Method:-delhivery
Order items
Quantity price total:-466.35
Earphones
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Dec 23, 2018
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2018
LatestOne.com Customer Care's response
Hi, Please be assured, we are looking into this and would get back with an update shortly. Thanks for your patience and understanding!
Complaint comments 

Comments

I have booked a ptron avento bluetooth headset order no. SL3102010 order date 12/11/2018. the product was used and very dirty and also not working properly. even the charging cable is also broken so i want to return this product and want my money back as asoon as prossible.
LatestOne.com Customer Care's response, Nov 23, 2018
Verified Support
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
I was orders PTron headphone boom 2 4d moving cool was a damaged piece I want to return it back
LatestOne.com Customer Care's response, Nov 26, 2018
Verified Support
Hi, Apologies for the inconvenience caused.Kindly give your order id so that we can check the further details in our database.
Dear sir
The sound of my headphones is not coming please transfer it to send this request check and send
my mo no
[protected]
LatestOne.com Customer Care's response, Nov 26, 2018
Verified Support
Hi, Apologies for the inconvenience caused.Kindly give your order id so that we can check the further details in our database.
I earphone is not working sir... Plz replace that...
LatestOne.com Customer Care's response, Dec 4, 2018
Verified Support
Hi, Apologies for the inconvenience caused.Kindly give your order id so that we can check the further details in our database.

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