[Resolved]  LazyPay — Amount not receive

I am pay amount 3000 rs by lazypay app to google pay. Amount is not recieve in bank or google pay.

I am follow this process for payment:
Open lazypay pay and go to scan section below i see some apps i am select google pay Lazypay find auto merchant id : "[protected]@axisbank " i am enter amount and confm pay but amount is not recieve. Amount successful debited in to Lazypay. I am disscus with lazypay help but they said trascation successful our side i am also disscus with google pay they said not update in our system this trascation or trascation id.
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Aug 12, 2021
Complaint marked as Resolved 
LazyPay customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2020
LazyPay Customer Care's response
Lazyapp bug why automatic detect Google pay merchant id. Please find below video.
Complaint comments 

Comments

Hi Divyesh,

Note a bank transfer using scan and pay option is not allowed and is void. Lazypay does not allow such transactions and it shows you have attempted such activity numerous times. Further we advise to email [protected]@lazypay.in bank statement from date of transaction till date to address ^Team Lazypay

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