LazyPay — Transaction failed but money got deducted from bank but money not refunded yet

Transaction failed from lazy pay side but amount got Debited from my account ...again i paid the due amount but still didn't get refund
Bad experience Help ASAP
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Hey, We sincerely apologize for the trouble that has been caused to you. We would like to inform you that we have raised your request with our technical team and please be rest assured the transaction amount will be refunded to you in your source account. In the meantime, your patience is greatly appreciated.
Nope 1st due payment was unsuccessful from lazy pay side it was showing failed but money already deducted from my account then i called the customer care they told me to pay again then i tried it was successful...so stop saying that i was trying multiple times i have no urge to do this things again and again it's your fault now give my deducted money back...and i already mailed you multiple times but you guys just don't bother...
Hey, We sincerely apologize for the trouble that has been caused to you. We would like to inform you that as per the confirmation received from our team they have refunded you one repayment which was failed. However, we would request you to please get this checked with your respective bank for knowing the status of the refund. Please reach out to us in case of any further concerns.

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