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LazyPay Complaints & Reviews

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Updated: Jan 7, 2026
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LazyPay reviews & complaints page 2

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C
cguha87
from Chennai, Tamil Nadu
Feb 14, 2022
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Request for foreclosure - No Point of Contact to proceed with

LazyPay Team,

I want to foreclose the loan account, but there is no point of contact to get clarified or there exists no documentation about foreclosure procedure.
Requesting to take necessary action to update the details.

Thanks,
Guhan...
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Sandip180
Jan 19, 2022
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My Card option not Showing

Address: Customer Care Head – PayU PayU Finance India Private Limited, Empresa Building, Office No. 102, First Floor, Second Road, Khar West, Mumbai – 400052.

MY LAZYPAY ID [protected]
I have generated Lazypay card on 14th January.Last 4 digit of the card is 4387 But After closing the App My card option is not showing.please help.I tried data clear, uninstall reinstall app all .but no result.please help me.(Attached screen record )

If possible I m requesting you please order Physical Card from Your side to my Registered address

I Have tried to contact with LAZYPAY...
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Skhb
from Bengaluru, Karnataka
Jan 17, 2022
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I want to Permanently delete my account

Have a lazypay account
The service is they giving it's really Lazy ver clearing my due it's gone failed but money deducted and from refund it's too hard come for it no number contact them only lot's mail to send them very lazypay response
and i have sent mails to lazypay for deleting the account and remove the documents.but they are only deactivating the account and telling me to sent mail if you want to reactivate the account.still...
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Sumt144211
from New delhi, Delhi
Jan 15, 2022
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Lazypay pay Xpress cash not disbursed to my account

I got an offer to apply for xpress cash from lazypay app for rs 50, 000 . I added all the details and the loan was approved, i have digitally signed the agreement and submitted and it say the money will be credited to your account and is on the way from last 2 days, it's not been credited.

On help and support it says it will be credited immediately to your account but i there is no option to see anything, i even wrote emails...
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Niharika2305
from Haldwani, Uttarakhand
Jan 8, 2022
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Regarding calls for payment calls which I don't owe

Website: lazypay.in

I Niharika Rani want to let u know that on 31 December I booked movie ticket of 1044 using book my show app and opted for cash on delivery, keeping in my mind that plan might be changed, that was redirected to lazy pay at that time, and neither we watched the movie not we visited to that place but now I am getting calls from lazy pay to clear my payment as I have clarified already to them that I haven't watched the movie so why should I but...
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I’m not a customer of LazyPay at all - never used the app in my life... Never even heard of them before they started harassing me...

They have somehow gotten hold of my number and now they call me continuously... The harass you by calling you multiple times (easily upto 10-15 times) per hour... You cannot even block the number... because they call you using IVR software bots generating different numbers everytime... Even after...
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vignesh150
May 23, 2021
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Deletion of lazypay account

I have a lazypay account and i have sent mails to lazypay for deleting the account and remove the documents.but they are only deactivating the account and telling me to sent mail if you want to reactivate the account.but i have sent mail to delete the account belongs to me.they are not valuing the customer request.they are just storing our personal details and forcing me to continue on lazypay.i want lazypay to completely delete the account...
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Manoj 0101
May 18, 2021
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I am complaining about foreclosure of loan account

Dear sir
I am Manoj Tripathi who is taken personal loan from lazy pay loan ID 1063123 last 24 month back but now I want to forclose loan account but from company side there is no any contact no. and no one reply on mail while I mailed customer care email many times but there is no any reply so please take necessary action against company.
Thanking you
Manoj Kumar Tripathi
Contact no.[protected]...
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M
meenakshi nidhi
Oct 29, 2020
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Harassment and Threat

I took a loan from LazyPay and I have closed one loan of 25, 000/- and I have made a payment of another EMI as well. After making all the payment I am getting an harassment calls from LazyPay Legal Department which is managed by "Riddhi Mehta". I am getting threat calls from different numbers that they will send people at my home to harass and they harass me by putting vulgur comments. They are doing this intentionally because I am a girl....
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Nagarjuna Raju Mudunuri
Oct 1, 2020
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Payment related issue

Sir irequest you pay to40000 rs amount paid to bhartipay.[protected]@axixbank on 30th sep on lazypay account transaction succesfully but not benificery not credit to account problem sir detailes given below attached plese updated transaction no to my betway acccount on 40000 rs my reference no[protected] plese solve the problem plese reversal to lazy pay a count...
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nom’s
from Pune, Maharashtra
Mar 26, 2018
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outstanding amount paid but its still shows outstanding

I have paid my outstanding amount and the amount is also debited from my bank account. But the amount shows still outstanding in my lazy pay account.
I have order the food from swiggy and choose the payment options as layzpay. But on due date i paid my outstanding amount and amount is debited from my bank a/c but amount is still showing outstanding....
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S
Samiya Abbas
Sep 21, 2024
Sep 21, 2024
This thread was updated on Sep 21, 2024
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Someone fraudulently used the lazy pay linked to my mobile number (although I never used this application).
I complained about this issue to lazypay, zomato (the site at which the lazy pay was used) and at cyber crime portal.
Now lazypay people are calling and harassing me again and again for 1490 rs. Also adding 35 rs daily as late payment charges.
Please suggest what should I do now?
LazyPay customer support has been notified about the posted complaint.
Sep 21, 2024
Updated by Samiya Abbas
It is not resolved
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    P
    ppbala
    Sep 9, 2024
    Sep 9, 2024
    This thread was updated on Sep 9, 2024
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    Address: No 11 , P.V koil 1st steet , Pudupet royapettah chennai -91

    On 31st Aug i received a call on IVR for purchase on 2795 and said i had to give the OTP to stop of the transaction if i had not done it. I provided the OTP to stop but i received a message saying the transaction was successful and i had to pay 2759 by 3rd september. I complianed to Lazypay that its a fraud transaction but instead of investigating on the issues, they are sending continous messages asking to pay. First of all, i have not used Lazypay, i dont have an account at all with them. Then with whose permission they have given the credit, just with a phonenumber. They ask me to send the mail through registered mail id, but i have never registsred then how can i mail trhough registered mail id, . I have not installed any of their apps and came to know about Lazy pay only after this incident. First of all, this lazypay is becoming base for all fraud transactions. I have raised complaint with RBI, Cyber security and lazypay as well.
    LazyPay customer support has been notified about the posted complaint.
    Sep 09, 2024
    Updated by ppbala
    Please check on this company and its way of operating. So many fraud transactions are reported and seems no one is taking action on them. Instead of teaking help from cyber security services and stopping fraud transactions, they are only sending messages to pay. They said they blocked the account temporarily, but when i have not has any account opening with them, how did they create an account for me and how did they allow such a transaction.
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      Goksgoks
      Aug 3, 2024
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      Hello
      There were two unauthorized payment initiated by lazypay on July 3rd and i lost Rs 3995. The payment happened to Innovative retail concepts(BigBasket).
      I never authorized these payments, however Lazypay failed to acknowledge this. Instead they asked to contact Innovative retain concepts, when i do so, they said no transaction initiated from my end and they asked me to check with Lazypay

      Lazypay was more keen on repayment part rather than solving the problem. Today is payment due to date and i had to repay with too much of vexation as i dont want my credit score impacted due to this..
      Not sure who can address this problem hence reaching here.

      Lazypay is definitely a big scam organization and randomly they extract money from customer this way
      LazyPay customer support has been notified about the posted complaint.
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        N
        Nayas1997
        May 21, 2024
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        Address: Bardhaman 713513

        First time 32700 loan amount use and always time to time pay ...but my job loss and lazy pay customer care contact please settlement your loan account closed but lazy pay company 32700 amount against 86000 amount bill generate and my loan account account transfer for IARC and total harassment and IARC tell all due pay please request totally inligal active amount due...
        LazyPay customer support has been notified about the posted complaint.
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          satish-12345
          Apr 30, 2024
          May 15, 2024
          This thread was updated on May 15, 2024
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          Address: Mumbai, Maharashtra, India

          My number was a hack/miss used by some one from new delhi.
          As per Swiggy APP information my order, Was delivered on 22ndFeb 2024 on new delhi location.address.but i am in chennai, tamilnadu from last 15 years And payment done through LAZYPAY app (PAy later ) option for Rs 1544.
          Now I got a message from the last 1 months regarding payment with late payment.
          Please do the needful for the same.
          Regarding this issue, I also mailed the lazypay c.care complaint no proper responce from them cyber criam also statues was on process.
          This was an unauthorized transaction that happened to my account.
          LazyPay customer support has been notified about the posted complaint.
          May 07, 2024
          Updated by satish-12345
          LAzy pay send mail .
          May 15, 2024
          Updated by satish-12345
          My complaint was resolved... Thanks to Lazypay team.
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            Jayan19
            Apr 21, 2024
            Apr 21, 2024
            This thread was updated on Apr 21, 2024
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            Someone misuse my account with my mobile number loot money from lazypay .amount 9000rs
            LazyPay customer support has been notified about the posted complaint.
            Apr 21, 2024
            Updated by Jayan19
            I need an answer
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              Ravi Kishore
              from Karaikal, Puducherry
              Mar 19, 2024
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              Rahul from 55, Dallupura, New Delhi - 110096 Ordered 'Gajar halwa' from Halidram's, Shop-098, Ground Floor, Parsavanth Mall, Pandav Nagar, New Delhi-110092 through Swiggy.

              Order No: [protected]
              Order placed at: 24/12/2023 12:35 PM XXXXX
              Order delivered at: 24/12/2023 1:24 PM at YYYYY instead of New Delhi
              Order Status: Delivered
              Order Total: Rs. 473/- Paid via LazyPay

              Lazypay claimed bill on some random person somewhere who don't even have an account with Lazypay. But created account with grievance information details given by him which has on mobile number and email as the account holder detail.

              Complaint to the National Cyber Crime cell proved futile. Same with local police authorities. But the life has become hell due to this Lazypay.

              Fight is not for the amount by for Lazypay blunders and Cybercrime.
              LazyPay customer support has been notified about the posted complaint.
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                Nickelson
                Feb 14, 2024
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                I did used Lazy pay card for Rs.49000/- I couldn't close it due to high penalty and then they called me for settlement. I paid Rs 53350/- as settlement charges as guided by them. They didn't provide me NOC as they promised and now again they are calling me everyday to pay Rs.14000/- I don't what this charge is for. I mailed them with all payment proof many time, still they didn't help me in this issue. Please help me and resolve this problem.
                LazyPay customer support has been notified about the posted complaint.
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                  Vrii
                  Feb 3, 2024
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                  I have not used lazy pay till date.but im receiving calls and messages since 2 years from various numbers saying I have a debt of 445 rs to them which I have to clear or il face issues with banks while taking loans
                  LazyPay customer support has been notified about the posted complaint.
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