LazyPay Complaints & Reviews

Re: Sir/madam 1st May 2:41pm phone pay though rent payment transaction technical problems my payment failed and amount debit... Phone pay customer care talking your money Debit from your bank... Phonepay money not received. Total failed Amount 3248/ .. I need money in my card... Please sir help.alredy lazy pay customer care call /mail but no response .(.SBM bank no response) 13day completely

I had paid lazy pay bill through online and error msg popped up saying transaction failed, amount was neither debited from my account, then again i tried this time also I got same error msg as transaction failed but amount was debited from my account.
Then I tried once again to make transaction as it was my last date to pay bill and last transaction was successful.

Twice amount was debited, debited amount transaction was once failed and other successful while processing transaction.
Now as process the failed transaction amount should be reversed back to my account.but till today i am only following up for refund from bank and lazy pay, but the funds are not reversed in my account.its almost 50 days i am following up for my funds .In bank record the transaction reflecting as successful and for same transaction in lazypay record it's reflecting failed

Lazypay says that they have reversed my amount, but i have yet not received any reversal, it's almost 50 days

I want my Lazypay account deactivate. I have sent mails several times to the company yet my account is activate

I have cleared my dues on 29th of April instead of that I am getting their for clearing dues again and again...

Hi,
I got a express loan from lazypay, the problem is the EMI is not getting debited and I dont have an option to pay my EMI in the app/ website. I am getting the SMS with the link to pay my EMI. But when i open ., it says link is expired . After 10 -15 days a person calls from Pay U i think, telling me to pay the EMI in the acc num he is sending. I am paying late fees because of this almost 900 RS late feed i am paying .I cannot able to connect with the customer care .they are not responding to my mails too.
Pls resolve this query,

Transaction failed from lazy pay side but amount got Debited from my account ...again i paid the due amount but still didn't get refund
Bad experience Help ASAP...

I have made a transaction in Petrol pump but the amount didnt reached the merchant hence the refund was initiated but yet I haven't received my credit ..please solve the issue

I have made a transaction in Amazon but the amount didnt reached the merchant hence the refund was initiated but yet I haven't received my credit ..please solve the issue

Have a lazypay account and i have sent mails to lazypay for deleting the account and remove the documents.but they are only deactivating the account and telling me to sent mail if you want to reactivate the account.but i have sent mail to delete the account belongs to me.they are not valuing the customer request.they are just storing our personal details and forcing me to continue on lazypay.i want lazypay to completely delete the account and my remove all the documents from there data base

Since from the day I used dunzo i started getting calls from LazyPay asking to pay the bill amount which i'd already to paid to dunzo in cash.
Informed the same to the customer care team over call so many times but still I am getting the calls from the customer support team.
Escalated the issue to lazypay higher hand Mr. Vishal even that did not work, dropped many emails saying that i've already paid the bill amount even received the reply saying that they've received th payment. I've also received the confirmation emails from both Dunzo and LazyPay.
Sent the screenshot and emails to Lazypay also but still am getting hell lot of calls asking to pay the bill amount and this is disturbing my personal life as well as professional life.
Please take this complaint and resolve as soon as possible

Humble request

Regards
Chaitra

My Merchant (Hathway) gave me the LazyPay link and asked to pay Rs.471 on or before April 18, 2021. When i try with that lazypay link on April 17, it was throwing me some error. So i decided to pay to the merchant directly. I paid and informed my merchant as well. Lazypay customer team called me and i informed the same to them too. They asked me to send email confirmation about the same with paid screenshot. I sent an email with my merchant bill attached. But still everyday they urging me to pay the amount via Lazypay. I sent customer care (Amar Gautam from LazyPay Support Team) so many email responses but still they telling the same which is ridiculous.

I had paid lazy pay bill through online and error msg popped up saying transaction failed, amount was neither debited from my account, then again i tried this time also I got same error msg as transaction failed but amount was debited from my account.
Then I tried once again to make transaction as it was my last date to pay bill and last transaction was successful.

Twice amount was debited, debited amount transaction was once failed and other successful while processing transaction.
Now as process the failed transaction amount should be reversed back to my account.but till today i am only following up for refund from bank and lazy pay, but the funds are not reversed in my account.its almost 50 days i am following up for my funds .In bank record the transaction reflecting as successful and for same transaction in lazypay record it's reflecting failed
Lazy pay says they have reversed my amount, but the same is not received in my account it's almost 50 days

I had paid lazy pay bill through online and error msg popped up saying transaction failed, amount was neither debited from my account, then again i tried this time also I got same error msg as transaction failed but amount was debited from my account.
Then I tried once again to make transaction as it was my last date to pay bill and last transaction was successful.

Twice amount was debited, debited amount transaction was once failed and other successful while processing transaction.
Now as process the failed transaction amount should be reversed back to my account.but till today i am only following up for refund from bank and lazy pay, but the funds are not reversed in my account.its almost 50 days i am following up for my funds .In bank record the transaction reflecting as successful and for same transaction in lazypay record it's reflecting failed

Lazypay says that they have reversed my amount, but i have yet not received any reversal, it's almost 50 days
Jenesha Pednekar
[protected]

On this [protected] lazypay has been registered, by my husband, with my aadhar kyc Ramya, aadhar[protected].
My husband is misusing my card, as the mob num [protected] sim is in his name, he is getting OTP, and he is accessing money. Till now he took 3.5L loan and 1 lakh credit, still there is 2L limit.. i kindly request u block the 2L available limit from ur side. He is not listening to me, he is going on using. This way, if he doesn't pay, i am liable person. So treat this [protected] transactions as report/ spam. I dnt have [protected] number with me, so I can't block from my side... Do something from ur side, as such he should not do further transactions..

On April 13 at 9:55 am. 2031 amount was deducted from my account. I never used it any where. I don't no how it is debited from my account

Due to failed transaction amount has been refunded by merchant (IRCTC) such refund details has been attached. Company (Lazypay) is not issuing my refund from almost 1 month.

I booked through BookMyShow, paid via my cc, now lazy pay keeps sending me messages and 10 calls a day .
I asked them to send me their email address so I may file a complaint and show proof of payment, but they refuse to share email saying they cannot share email details via msg !

But they keep sending me messages non stop with payment and interest charges

On date 30th march 2022 suddenly i have got a message from lazy pay that they have paid 2400 rs to payu payment from my behalf and that amount has been added to my account. And bill was generated. Automatically otp came and amount deducted. As soon has i received this message. I called and make a complaint to lazy pay regarding this and my case id was 14203824 and they assured me it will resolved soon. But no action was taken. After due date...

Someone has used my account and now they are calling me ten times a day.

I made a transaction of rps 15500 to NAVRANG AUDIO VIDEO P LTD on 10 April 2022

However the payment is debited from my lazypay account & its showing that the payment was successfully transferred to the marchant account but marchant told me that they not received any payment from Lazypay & they also shown me their bank details & statement also but the transaction of 15500 rps was not transferred to their account.

I have received a message from Lazypay after i scan the QR Code of the marchant this us the massage i had received.

( Dear LazyPay Customer, your payment of Rs. 15500.00 for txn TXN[protected] on NAVRANG AUDIO VIDEO P LTD was successful. Pay by 3rd May, 2022 using https://pmny.in/2ItSnlbPFHlr )

The marchant cancelled the order they said they will give the product only when they receive the payment.

After that when i tried to transfer marchant secondary account to check whether its marchant bank issue or Lazypay bank issue. I had received this msg. Attached in tha mail.

So please kindly look into the matter & give resolution for the same.