[Resolved]  Lenovo — lenovo k8 note mobile after oreo update getting lots of issues

Address:

Kolkata, West Bengal, 700026

Hello,

I bough lenovo k8 note in the month of feb 18 from amazon.

Since the oreo update has been installed, the battery is draining very fast. It lasts only 4-5 hours with full charge. It drains even if the phone is idle also faced heating issue and ph running very slow.

I took the phone to the service center, and was informed the oreo update had issues and you will have to wait untill the next update is released. They also cannot downgrade or install factory shipped os.

I spoke to the customer service and they asked to me to wait untill the developer team releases a batch file to fix the issue. The service center re installed the os with oreo which did not fix the issue.

Please understand the we like the phone and it worked flawlessly untill the update. More we cannot use the faulty phone as advised by your team please solve my problem as soon as possible.
Regards
Soumen das
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