[Resolved]  Lenscart — Lenskart - poor quality/ services of eyeglasses

I have received eyeglasses but it is not correct, i m not able to read anything. I have made the complaint and requested many times for refund of glasses, but nobody has come to pick up. Also on daily basis I'm receiving call that person will come and check glasses, but nobody has come till today. Very poor services of lens cart. Daily they give me new date of pickup or visit of their executive, but no one come. I need my full money back and as a consumer, i want to blacklist this company.

Order id [protected]
Invoice no - INHR[protected] dated 17.04.2023
Product detail - Black Gold Full Rim Square John Jacobs Supreme steel JJ E 11676- C1 Eyeglasses - 131413
Order date 15th April
Delivery date 18th April
Complaint date 18th April for the pickup and refund.
Escalation ID 46250084

Request you to please file case against Lenscart for not refunding my money.

look forward to your prompt action.

With best regards
Bhawna Kumar
+91 [protected]
email id [protected]@yahoo.com