[Resolved]  Lenskart — missing batman special edition case & microfiber order id: [protected]

Address: channi himmat police line block h qno. 7/a

Dear Lenskart Team,
I recently purchased the Batman Special Edition glasses (Order ID: [protected], Order Date: 23rd Feb). However, I did not receive the Batman-themed case and microfiber that were supposed to be included. Instead, I was handed the glasses without proper packaging, along with a generic case that barely fits the glasses and a microfiber that worsens visibility instead of improving it.
I kindly request you to look into this issue and arrange for the correct Batman Special Edition case and microfiber to be sent to me as per the original purchase. Please let me know how this can be resolved at the earliest.
Looking forward to your prompt response.
Best regards,
NARESH KUMAR
[protected]
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Jun 24, 2025
Complaint marked as Resolved 
Verified Support
May 24, 2025
Lenskart Customer Care's response
Hi There, Hope your concern has been addressed. In case you need any further assistance feel free to write us back.
 
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