[Resolved] Lenskart — Amount refund issue | |||||
Hi did a transaction through swipping a Dbs bank debit card, amount got debited but Lenskart merchant is claming that we hadnt received any amount like that abd Dbs is telling that we had credited amount to Lenskart...strucked in middle from Last 40days. Both are playing with us. Order Id with Lenskart: [protected] Details provided bys DBS bank: ARN:[protected][protected]-3. Acquirer: YES, BANK LTD Retrieval Ref #:[protected] please do the needful take immediate action on this and i want my money back with interest. Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Apr 06, 2017 Lenskart Customer Care's response Dear Shaik, we apologize for the inconvenience caused, we'd never want you to experience something like that. We will be calling you soon to discuss this further.
Verified Support Apr 06, 2017 Lenskart Customer Care's response Dear Shaik, we apologize for the inconvenience caused, we'd never want you to experience something like that. We will be calling you soon to discuss this further.
Apr 10, 2017 Updated by Shaikbabji431 just now i had a talk with Mr.U__R from Socail media team, he is asking me some more time to check in this issue i dont what they did from last 45 days...Lenskart i[censored] r unable to trace the amount send me a mail mentioning the same with official mail ids o[censored]r finance team. i dont want mail from [protected]@lenskart.com ...  | |||||
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Lenskart i[censored] r unable to trace the amount send me a mail mentioning the same with official mail ids o[censored]r finance team. i dont want mail from [protected]@lenskart.com ...
Even after Complaning in lenskart no resolution from lenskart side...