[Resolved]  Lenskart — Disrespectful behaviour

I visited the store at Sector 15, Faridabad, Haryana with my family.
We entered the store at 9:30 PM, and the second we entered, your staff member named RAM SAHU said “ma’am close ho gya”.
None of your staff member addressed us. And the same guy after while said “ma’am maine yeh sab arrange kr diyaa, ise disturb mt kro…hume bhi ghar janaa hota..humari bhi family aap kyaa chahte ho hum ghar naa jaaye.”
On requesting…he added “theek h ma’am 10 bjte hi hum light off kr denge, aap dekhte rhene”.

It was so disrespectful, and i need a strict action to be taken.
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Feb 22, 2026
Complaint marked as Resolved 
Verified Support
Apr 11, 2025
Lenskart Customer Care's response
Hi Harpreet, We are pleased to inform you that your concern has been resolved successfully. Feel free to reach out to our customer support via my order, under need help section for any further assistance.
 
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