[Resolved] Lenskart — extraordinary delay in delivery of eyeglasses

mishra_amit

from Gurgaon, Haryana

Address:

Jaipur, Rajasthan

Delivery date of my eyeglasses is[protected] but till today[protected] my eyeglasses is not delivery and customer care representative tell me that due to some problems my eyeglasses is not possible to deliver in further 2-3 days. So i request u to solve my problem and also provide me atleast 50% discount in my invoice price

My order id is 4891442

With regards
Amit mishra
Mob.[protected]

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Jan 2, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Dec 01, 2017

Updated by mishra_amit my problem is not solved yet

Verified Support

Dec 02, 2017

Lenskart Customer Care's response Dear Amit,

Please accept our apologies for your dissatisfactory experiences. That is not the level of service we aim to provide and we thank you for bringing this to our attention so we can ensure that this doesn't happen again.

Dec 05, 2017

Updated by mishra_amit but still u do not response me about the present situation of my eyeglasses, many times i contact ur customer representative but yet not get satisfactory response and your delay ruin my purpose of purchasing new eyeglasses actually my sister marriage was on 03-12-17 and all is vain.