[Resolved]  Lenskart — False promises , poor services and mannerless staff

Dear lenskart team,
I had a worst experience with your brand as many others I also had a different image of lenskart by seeing your advertisements and promotions and when in reality I experienced it everything seems false and fake. Earlier on 7th august I went to lenskart store situated inside rajiv chowk metro station when I choosed my desired frame and lens and just enquired about the eye test at first place staff was not at all welcoming still I ignored and asked the girl for my eye test she don't want to do it and said it will take long still I said ohk but how much she said 20 min still I waited 20 min then I asked her again she said it will take time I again waited and let me clarify here your staff was not at all busy there only two customer including me and both customer looking for eye test again when I asked her after half n hour she said my shift is over now come some other day.wowwww what a treatment you guys show so much advertisement regarding eye test and waited 1 hour and even didn't provide service which you are supposed to provide even when I am ready to pay after that today I booked a home eye test from lenskart from 11.am to 1 pm slot even after confirming my address that guy didn't come and again wasted my whole day I especially took half-day from my office for this. Is this the usual behaviour o[censored]r brand and staff. Did you guys even monitor your staff or just fooling people with your fake advertisements and promises.I want the lenskart to take strict action against such ignorance of their staff and looking forward for the answer from lenskart as I am now not going to ignore it as every person's time is precious and valuable and when I booked home test it means it is urgent and when customer urgency needs are neglected like this by brands like you it is very bad and require action if not by you then surely by the customer who is misleaded ignored and misguided.