[Resolved] Lenskart — its been 15 days since i made a replacement and now i am told that the product is out of stock

[Resolved] Lenskart — its been 15 days since i made a replacement and now i am told that the product is out of stock

T Travel Around India With P R from Delhi, Delhi Jul 26, 2018

I purchased a frame from lenskart dehradun store. I had problem with the power aftr the delivery and i was told to wait for 24 to 48 hours. I moved to chennai where i gave my frame for replacement at tambram store in chennai. After 15 days i am told that the frame i ordered is out of stock for now! I am highly unsatisfied with your service!! I want the same frame as soon as possible!! Was this information helpful? No (0) Yes (0)
Aug 30, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Jul 27, 2018 Lenskart Customer Care's response Dear Customer. Please share your order ID or contact number at [protected]@lenskart.in so that we can proceed accordingly. Kindly let us know once you share the details. Verified Support Jul 28, 2018 Lenskart Customer Care's response Dear Customer, We are awaiting your response so that we can proceed further. Verified Support Jul 29, 2018 Lenskart Customer Care's response Dear Customer, as there were no response, we are closing the case please for the time being.
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