[Resolved] Lenskart — John Jacob Frames

[Resolved] Lenskart — John Jacob Frames

D Dhiraaj Abichandani Jun 28, 2021 This thread was updated on Jun 28, 2021

I had purchased 2 specs of John Jacob from M2K rohini from - Dheeraj [protected]. After sometime accidentally sticks of one frame was damaged. Rohini Store Staff was totally rude & said we don't repair the frame and can't do anything. I have to go to local shop for repairing. But sorry to say I had purchased a Branded Comfortable frame now it become local & totally uncomfortable. Attached photos of Original & Changed stick Frame. Dhiraaj Abichandani - [protected], [protected] dhiraaj[protected]@gmail.com +2 photos Was this information helpful? No (0) Yes (0)
Aug 15, 2021 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Apr 24, 2021 Lenskart Customer Care's response Hi Dhiraaj! We will definitely help you in this matter. We are currently reviewing your account information and be assured we will try our best to answer all your questions. Will be contacting you at the earliest.Thank you. Verified Support Jun 28, 2021 Lenskart Customer Care's response Dear Dhiraaj, Thanks for your response over the call. As per our discussion, your home appointment has been completed successfully. We hope that we are always able to provide you with the best of services. Thank you.
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