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[Resolved]  Lenskart — product was missing

Address: Jaipur, Rajasthan, 302001
Website: Lenskart.com

I have ordered the product on 18 april 2018. When i opened the product i found the item missing in the box. The packet in which i have got was sealed as it is to be and it was ok. But lens box that was sent by you was empty. I was not expecting this from lenskart. Please guys i want my order either to get exchanged or please refund me the money asap. Lenskart.com they are making fool of their customers.

Do not buy any product from lenskart.com

Save aur money and time.
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Jun 13, 2018
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
May 13, 2018
Lenskart Customer Care's response Dear Akshi, we sincerely apologize for the inconvenience caused to you. We request you to share the particular order number so that we will help you in better way.
May 13, 2018
Updated by Akshi3 Order id #[protected]
 
2 Comments

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Order id #[protected]
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Lenskart Customer Care's response, May 14, 2018
Verified Support
Dear Akshi, thank you for sharing the order number with us. It is sad to know that we could not assist you as the issue has been raised after 20 days of the product delivery and it is not possible to investigate the issue.
I have order the product on 20 Oct. 2020 and today I got delevery.. and when I open the box the product is missing.. I'm so much dessiponted by lensekart.. don't buy and product from lensekart ... Save your money

product was missing - Comment #3754509 - Image #0
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