[Resolved] Lenskart — Spectacles ordered on 20th feb till date not delivered to me. Why??? Delay???

Dinkar soni

from Pune, Maharashtra

Address:

411041

Lenscart frencizis at sihgad road anandnagar near santosh hall ganesh jadhav manegr saurabh singh is order my specticals no. 12.535.20th fab 17. Adavance rs. 800/'-but till date not delivered i am 69 year's old suffering from highler tenstion diabitic pesent during this period specticals not delivered hence medical expense is rs. 4500/-. So
Frencizis holder spoil reputed lenscart brand name. So insist to free home delivery with compensation amount rs. 4500/-with in a three days otherwise i will forward serious matter to jago ghrahak jago, customers protection, consumer court, consumer forum... My mobile no. [protected].

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May 20, 2017

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Apr 03, 2017

Updated by Dinkar soni Order no. 12. 535. Dtd. 20th fab'17. Lenscart.com. shop no. 2, vishwaganga complex, near santosh hall, sinhgad road. PUNE. 411051. Specticals order by surabh singh. My email I'd. [protected]@gmail. com. He commit me after 5 day's Currier by free home delivery but till date 42 have been passed away result's is zero. With in three day's Currier & compensation amount should be??? I am 69 year's old sr. citizen's pesent person bp & diabitic ... Medical emergency treatment's rs. 4500/-still I am under depression. Mobile phone no is. [protected]

Verified Support

Apr 05, 2017

Lenskart Customer Care's response Hi Dinkar! We understand that you have faced inconvenience. We sincerely apologize. Please be assured that we are to help. We will get in touch with you to provide the resolution.

Apr 06, 2017

Updated by Dinkar soni After 50 days passing away till why lenscart. com not return advance amount and compensation amount. of rs. 800/- + rs. 4500/-in my account's no 1976... Saraswat bank sinhgad road sun orbit suncity road pune. 411051. Immediately and resolved the serious matter with serious sr. citizen's 69 year's old customers cum pesent who suffering from highper tensions and diabitic also. Still till date I am under depression?????????

Apr 07, 2017

Updated by Dinkar soni Till date lenscart. com deposited amount of rs. 800/- + rs. 4500/- in Saraswat bank pune sinhagad road branch sun orbit suncity road pune. 411051. Savings Account number is 1976. When deposited??? ??? ??? This is a limit to heress and depressed the sr. citizen's 69 year's old pesent coustemer??? ??? ??? Do this today's for avoid my mental stress...

Apr 08, 2017

Updated by Dinkar soni Till date nobody resolve this serious matter for sr. citizen's valuable reputed 69 year's old coustemer cum pesent after 50 days till lenscart haven't deposited my amounts rs. 800/-& rs. 4500/-in saraswat bank sinhgad branch pune. 51. No any positive response from any one how customers care pesent customers like this??? I will put up this serious matter to jago ghrahak jago, , , consumer forum, , , ghrahak SURAKSHA centre... There is no way till I am depressed and suffered to f here's mentally dipressed if any maker serious issue hospitalized any serious issue lesnscart. com fully responsible for it??? Mind Well???

Verified Support

Apr 16, 2017

Lenskart Customer Care's response Hi Dinkar! We have provided you with the refund of Rs. 800 in the form of cash. Thank you for your association with us.